Revised UNHCR operations handbook

A second edition of the UNHCR handbook, Partnership: an operations management handbook for UNHCR's partners, was issued on 27 February 2003.

The revised handbook reflects progress made in recent years, including:

- greater emphasis on results-oriented programming, as well as on enhanced measurement of impact and performance for monitoring and reporting purposes
- better integration of protection and assistance aspects of UNHCR's work, with greater involvement of UNHCR partners in protection work
- enhanced focus on creating a culture of accountability in use of resources
- emphasis on standards of conduct expected of those involved in providing protection
- better structured, more inclusive approaches to planning

A full English version is available online (http://www.unhcr.ch), and text copies of the handbook are also available from UNHCR. The French version is under preparation. This handbook will be updated regularly, using the UNHCR website (Partnership Guides).

Suggestions for improvements to the Handbook can be forwarded by email to: hqdoshlp@unhcr.ch